NEP Media - Stealing the show with a shift to services.

NEP Media, a global leader in outsourced tele production services, aimed to transition from a product-centric to a service-oriented business model. Why? Mostly due to challenges from commoditized broadcasting products and shifting consumer behaviors. Together with NEP Media, we launched six growth initiatives focused on innovative services, resulting in increased demand, sustainable growth, and enhanced innovation capabilities. This strategic shift positioned NEP Media for long-term success in the rapidly evolving media landscape. Read more about their transformation and the impact of this partnership on their business.


Service: Innovation

Challenge.

NEP Media needed to shift from selling commoditized broadcasting products to providing innovative services.

Solution.

Helping NEP Media transition by identifying new value spaces and launching six growth initiatives focused on services.

Outcome.

NEP Media successfully moved to a services-based model, increasing demand for virtual events, business events, and media solutions.

About NEP Media.

NEP Media, previously known as NEP Group, Inc., is a global leader in outsourced tele production services for major events such as the Super Bowl, Academy Awards, and Olympic Games. Headquartered in Pittsburgh, Pennsylvania, NEP operates in over 25 countries, supporting productions across all seven continents. The company was founded in 1984 and offers a wide range of services such as broadcast, live events, and virtual production ever since. NEP’s strategy included numerous acquisitions, expanding its capabilities in broadcasting, studio production, and audiovisual solutions. NEP The Netherlands specializes in live internet, TV, radio, and music production.

The challenge: Overcoming market limitations.

NEP Media faced the challenge of transitioning from a business model focused on commoditized broadcasting products to one centered on innovative service offerings. This shift was essential due to market saturation and the need to differentiate in an increasingly competitive industry. The goal was to move beyond traditional tele production services and embrace new value spaces, such as virtual and business events. This required substantial innovation in their service delivery and business processes. This transition aimed to enhance their market position, increase demand for their services, and ensure sustainable growth in a rapidly evolving media landscape.



Our collaboration: The accelerator program.

NEP Media hit the billion-dollar mark in 2017, but their business model has been under pressure due to market changes. Traditional broadcasting and recording hardware became commoditized, and the shift to non-traditional entertainment channels reduced demand for their core products. Recognizing the need for strategic revision, NEP successfully transitioned to a service-oriented business model, which led to several key achievements:

Assessment and analysis: Evaluating NEP’s market position and identifying new value spaces.
Strategy development: Crafting a comprehensive service-oriented strategy.
Implementation: Launching six growth initiatives focused on innovative services.
Co-creation and validation: Collaboratively developing and validating new service models.
Support and guidance: Providing continuous support for successful execution.

This structured collaboration led to an “Oscar-worthy” innovation story, positioning NEP for sustainable growth in a rapidly evolving media landscape.

Ralf van Vegten NEP Media Group

"Thanks to Business Models Inc., we were able to move from selling commodity products to a smooth working services model."

Ralf van Vegten.

Project results.

After completing the project, NEP Media was set up for success. Here are the three key results summarized.

1. Increased demand and market reach.

NEP experienced a notable rise in demand for their innovative services, particularly in virtual and business events, thanks to the six new growth initiatives.

2. Sustainable growth and adaptability.

The transition to a service-oriented business model positioned NEP for long-term, sustainable growth, ensuring competitiveness in the evolving media landscape.

3. Enhanced innovation capabilities.

The partnership fostered a culture of innovation within NEP, equipping their teams with the skills needed to drive future growth and manage new service offerings effectively.

Empowering growth through service innovation.


The collaboration between NEP Media and Business Models Inc. has not only facilitated a successful transition from products to services but has also set NEP on a path for sustainable growth and innovation. By embracing new business models and service offerings, NEP is now well-equipped to navigate the rapidly evolving media landscape and continue delivering exceptional value to its clients. This strategic shift underscores NEP’s commitment to innovation and its ability to adapt to industry changes, ensuring long-term success and leadership in the global media production market.