Leonardo LTD UK
Leonardo LTD UK, which designs and builds helicopters, aircraft and integrated systems, partnered with Business Models Inc. to further develop its customer innovation approach. Through intensive training, Leonardo's team gained essential business design skills, fostering a culture of continuous, customer-led innovation.

The challenge
Leonardo aimed to elevate its innovation skills and transform ideas into real value for future customers. The team needed the tools, mindset and skills necessary for effective business design and innovation.
Our approach
BMI delivered a comprehensive, two-day pressure-cooker training in the UK that upskilled the Leonardo CS3 team using design tools and canvases applied to a real business case. A follow-up half-day digital facilitator training equipped six change-makers to design and lead impactful design-thinking sessions, spreading the capability through the organization.
The results
- A unified, energized team with a shared language and common understanding of business design.
- 30 employees proficient in design thinking, with significantly improved capability to turn ideas into customer value.
- Six trained internal facilitators able to lead design-thinking sessions, sustaining the innovation mindset, with additional training rounds planned.
The method stayed with the team. It always does.
Want resultslike these?
Explore the possibilities with Patrick van der Pijl and the BMI team. Every big shift starts with a conversation.