BMI · Business design since 2010

Vollpension

Client
Vollpension
Case
A different cookie in social business models
Discipline
Business design

Vollpension is a Viennese social enterprise that closes the gap between generations by employing seniors to bake in its Generationencafes, helping older people stay an active and valued part of society. From a one-week pop-up in 2012 it grew into two cafes, a digital baking academy, and a partnership with Business Models Inc. to prepare for scale.

Vollpension

The challenge

What started as a pop-up cafe serving grandma-style cakes quickly revealed a bigger social-political challenge: many seniors are lonely and need extra income to supplement small pensions. The team needed to turn a beloved concept into a well-functioning, scalable social business, including surviving the pandemic when its cafes had to close.

Our approach

The founders validated the concept through pop-ups before opening the first Generationencafe in 2015 and a second in 2019. During the pandemic they launched the Vollpension BakAdemy, a digital platform with on-demand and live baking courses taught by grandmas, alongside a successful crowdfunding campaign. Together with Business Models Inc. they are now working on the next steps and concrete projects to scale.

The results

  • Two well-functioning Generationencafes in Vienna, with 50% of the team older than 60.
  • Over 100 elderly people helped to connect with the younger generation, and more than 350 seniors applying for jobs within days.
  • BakAdemy courses attended by more than 500 participants across over 150 course dates, including companies and private groups.
“More than 500 participants have attended our more than 150 course dates, including an increasing number of companies. But also private groups book our courses to meet with their loved ones who do not live in the immediate area and bake with grandma in a relaxed atmosphere.”Julia Krenmayr, Managing Director of Vollpension

The method stayed with the team. It always does.

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